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Reinforcement Marketing

Updated: Sep 13, 2020

Responding timely to Customer Issues is Reinforcement Marketing

A critical duty of a freelancer, entrepreneur, or business employee is to inform their client of an issue in a reasonable time. Currently, you probably shoot a text to your clients at times and essential materials you send by email. Those two lines of communication make you have to look in two different areas to piece everything together. With email, you have to look if your document ended up in spam, or you have to look through many emails to find that particular document. Your client is subjected to the same issue and even more because they don't have a dedicated email for your communication.

The better the experience people can have using your service. It betters your return business—the SPHERE CARD help to give your customers a great experience. Customers like to feel important, and one way of doing that is responding to them quickly. That many times is easier said than done because, as a business person, you are a public servant. This means you have to be everywhere attending to everybody, and if a person does not get a timely response, everything goes sour. The SphereCard message feature helps to prevent your name from being hauled through the mud by making it possible for you to respond from anywhere promptly. It has a message feature that you send documents with Messages between you both. There is also a file system that also stores documents separately for instant recall. Your entire Consumer's communication focus in one place, so there is no confusion. A freelancer, entrepreneur or business employee that let all their client's/customer's signup as a consumer to use the Message feature can keep their communication organizes between them and their client's/customers. When you send your client a Contract or amendment, a notification will appear on their device. This feature allows flexibility for the freelancer, entrepreneur, or business employee to handle their business on-the-go.

To use this feature, all your consumers have to do is download the free SphereCard mobile App or use on the web so that your consumer registers and sign in. From the menu, they click on "Search by Name" and enter your name. Your SphereCard pops up, and your client/customer clicks on Message. You both can send messages back and forth. Your client can click on Favorite on your SphereCard, and it will save your SphereCard to a button on your client's app home screen for quick recall to your SphereCard.

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